Subscriber
Optimization

 

 

 
 
 
 
Identify Subscriber Opportunities & Risks
  • Use Content Valuation models to aggregate business opportunities /risks across subscriber segments, regions and time periods
  • Measure the size of the opportunity/risk, collectively and at an attribute level
  • Reporting framework provides a dashboard view, monthly reporting and scenario planning and analysis tools
  • Establish notifications and alerts for specific viewing events or subscriber actions

Develop Content & Viewing Solutions

  • Identify the content and/or viewing actions available to resolve each opportunity/risk
  • Evaluate content and viewing solutions according to ability to drive ARPU, retention and customer satisfaction
  • Value, and size, the successful outcome of each solution

Content Prioritization & Marketing Campaigns

  • Manage 1,000’s of solutions to mediate competing priorities and combine overlapping solutions across subscriber segments
  • Reconcile content/viewing solutions with the subscriber/segment propensities
  • Define content and viewing priorities for each subscriber segment, region, etc
  • Create content prioritization campaigns across customizable storefronts and personalized marketing tactics
  • Efficiently allocate marketing assets across top content priorities
  • Track how segment attributes respond to content and marketing campaigns